Ralpe's Blog

A Microcosm of Ideas

AI

  • When Chatbots Fail: Lessons from My Frustrating Experience with Automated Customer Service

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    17 min read

    In this post, I share an actual dialog between myself—the user—and a chatbot, and then provide an in-depth analysis of the customer experience and the bot’s performance. I detail the specific problem I encountered, examine key issues and the emotional impact of the interaction, and offer recommendations for improvement. I attempted to book two flights…

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  • Opening Service of ECIC 2023

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    10 min read

    Kartäuserkirche Köln (Foto: Karsten Kopjar)

    At the European Internet Conference’s Opening Service, we were reminded: Despite AI’s leaps, our true human value lies in being created in God’s image.

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  • ChatGPT Hallucinating: Messing up an Apple Pie Recipe

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    42 min read

    ChatGPT dialog

    I have a recipe for apple pie in German. I asked ChatGPT to translate it into English, convert the measurements to US units, and then create a script to produce a video of the recipe. This seems like a simple and straightforward task. But instead of just translating the recipe and making a video script…

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  • Tweet by @ralpe

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    1 min read

    #Bias maybe a condition for #intelligence. (If you are unbiased you might be God or retarded) says @petersvarre at #ecic24 #AI pic.twitter.com/ejzRLKJucl — RalfPeter Reimann (@ralpe) May 14, 2019

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  • #AI, #GDPR & #Voice: Impressionen von der #DMEXCO

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    1 min read

    #AI, #GDPR & #Voice: Impressionen von der #DMEXCO “Von der Hälfte der Aussteller hier verstehe ich gar nicht, was sie machen,” hörte ich zufällig auf einer Rolltreppe auf der DMEXCO, der Konferenz und Fachmesse für digitales Marketing, die 40.000 Besucherinnen und Besucheram 12. und 13. September in Köln erwartete. AI, Beacons, GDPR, IoT, Knowledge Graph, Out-of-Home,…

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